Digital maturity, regulation, and AI: key insights from 2027 iGaming trends report by SOFTSWISS

Valentina Bagniya, CMO at SOFTSWISS, discusses how artificial intelligence, taxation shifts, and compliance are reshaping the iGaming landscape and what the industry needs to continue maturing. SOFTSWISS has published the fifth edition of its iGaming Trends report. Have any of the headline findings proven to be a particular surprise? There is still a common perception that iGaming is traditional gambling moved online. But when you look at how the industry actually operates, it is much closer to a digital business.