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“Actually Did His Job”- Jessica Pegula Takes Aim at United Airlines’ AI Support With Special Tennis Request for Helpful Employee

Reported by Ansh Sharma, Essentially Sports

Image: Essentially Sports

Jessica Pegula ‘s build-up to the WTA Finals suffered a hit even before a point was played. She had to spend hours at the airport while heading to California after the staff at United Airlines committed a bizarre mishap. They cancelled her flight, but soon reinstated it without letting her know and left with her baggage. Pegula revealed the blunder and called out the airline on social media. While the American soon got a response from United, she wasn’t quite satisfied with it because it was generated through AI.

This is an excerpt. The reporting belongs to Essentially Sports.

Read the full report on essentiallysports.com
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